Testimonials

Furniture Repair, Custom Upholstery, Re-upholstery, Cushion re-stuffing, Wood, Ceramic & Stone Flooring, Commercial and Residential Remodeling, Granite Counter Tops, Designer Fabrics, Bedding, Window Treatments, Shutters and much more in Phoenix and Scottsdale, Arizona, Az. Valley Interiors Design Center - Your one-stop shop for all your interior design needs!

Hi Marsha:  Thank you for the prompt service on getting us a quote.  We are now at a point where the purchase of the two new Mission Recliners at LazyBoy is practically the same as the redo of our existing chairs.  I have sent an email to the salesman at LazyBoy that we worked with and told him we wanted to make an appt as soon as possible to relook at the leather we picked and to try the chairs again.  He works Fr/Sat/Sun only so hopefully we will be able to get an appointment tomorrow afternoon (we have medical appts in the morning).  As I mentioned in the beginning we are not in a rush and we feel that we really need to get whichever chairs are the most comfortable on our backs.  One of the things I want to check out on the Mission chairs is if there are zippers on the neck, back and seat areas that allow us to add fill or reduce it because that is exactly what we did when we initially purchased the chairs in Virginia.  We each have different comfort zones.

 

I do promise to let you know by the 23rd at the latest (next Tues) even if we go with the mission chairs.

 

It was delightful to work with you and we both felt that you genuinely understood all of what we were saying, even when it was a bit confusing.  Thank you for your patience and we only want to work with you because we both felt comfortable and we thought you were very honest and professional.  I would not consider anyone else if we choose to redo our existing chairs.

 

Sincerely,

Kathy & Bill Struck

 

 

Dear Valley Interiors,

 

I had a wonderful experience with Valley Interiors and I just want to share it with you. I called about a problem I had with a custom designed sectional and spoke with Mary Jarrous. After emailing photos of the sectional with my concerns, I went to Valley Interiors Design Center and consulted with Mary, who was more than glad to help. I found that she was efficient, patient, understanding, and extremely knowledge. When I needed a chair reupholstered, Mary was the first person I thought of and was not disappointed. My chair looks amazing with the fabric we selected. I cannot say enough good things about this company. They are very ethical, and are competitively priced. Who could ask for more. Thanks again to Mary and Valley Interiors. Shirley Giles

 

Dear Valley Interiors,

 

Recently you made up some replacement cushions for my two leather sofas. I wanted to write to let you know that I am delighted with the new cushions!

 

They have greatly improved the seating quality and looks of the sofa. It is so comfortable to sit on those sofas again.

 

Your staff was very gracious and responsive to my needs and things were handled very well. I chose your company based on upholstery work you had done on two chairs about six years ago.

 

In the future I know there will be other ways that your company will be of service to us.

 

 

Dear Valley Interiors,

 

I would like to express my appreciation for the remarkable transformation of my well worn, second hand oak frame couch, chair and ottoman into the lovely showpieces produced by Valley Interiors.

 

I am particularly grateful for the personal attention of your knowledgeable staff. As an uncertain, inexperienced consumer, I found their professional guidance essential and their recommendations proved to be elemental to the beauty of the finished furniture. The quality of materials and craftsmanship of the upholstery and wood finishing's goes far beyond my expectations. Even the delivery personnel were careful and courteous when arranging the pieces and seemed genuinely pleased at my delight with my "new" furniture.

 

My sincere thanks to you and everyone at Valley Interiors. I look forward to the opportunity to do business with you again.

 

 

Dear Valley Interiors,

 

There will never be enough words to thank you and your support staff at Valley Interiors coordinating on the beautiful interior design you accomplished at our home.

 

The drapery installation, refinishing, reupholstering -- your responsiveness to our needs were truly wonderful.

 

It is now a pleasure when friends visit and say, "Oh how beautiful". As you know we had to incorporate East and West.

 

Thank you again for your fantastic cooperation and responsiveness.

 

 

Dear Valley Interiors,

 

Many thanks for the beautiful work on the upholstered chairs and ottoman.  The sample fabric did not really do justice to how the chairs turned out.  I am very pleased!  The antique chair looks lovely.  I am looking forward to reupholstering its mate with the fabric you sent.  The young men who collected and delivered the furniture were prompt, efficient and courteous.

 

I will be happy to recommend you for future work.

 

 

Dear Valley Interiors,

 

I am writing this letter to thank you for the wonderful craftsmanship on my two new sofas.  It was a delight to work with Valley Interiors.

 

You were up front, minimized our cost, kept us informed as to the progress of the sofa's, impeccable follow-up.

 

Again, thank you for my beautiful sofas.  I certainly enjoy working with you and hope to again in the future.

 

 

Dear Valley Interiors,

 

Thank you so very much for the absolutely gorgeous job you did on my antique sofa!!!  I have one more sofa to be done and I'm sure I'll be exceedingly happy with work.  Thanks again!

 

 

Dear Friends at Valley Interiors,

 

Thank you for the beautiful remodeling work of our  home interior.  We are very pleased with the new look and practicality of our entry, living room, dining room, family room, kitchen, bathroom, and hall.

 

We especially appreciated your concern for our needs, your willingness to listen, to give us your experienced advice on design, and to complete the job quickly and within the time frame promised.

 

The transformation is wonderful.  It is all that we expected and more, and we are certain that is has added lasting value to our home.

 

 

Hi Valley Interiors,

 

The carpet installation went very well, and we are very happy and pleased with our new carpet and tile.

Thank you so much for your assistance.  Your professional knowledge was truly appreciated.

 

 

Valley Interiors,

 

I just wanted to send a note to thank you!  You did a great job finishing the stairs and we really love the carpet

and tile.  Everyone loves the carpet and comments on how plush and soft it is.  We've had a few spills and they come right up!  Also thanks for taking the time for the estimate you mailed.  I hope all is well with you!

 

 

Dear Valley Interiors,

 

I just wanted to take a minute to say how beautiful the new cushions look.  I want to thank all the employees at Valley Interiors Design Center for doing such a terrific job for me.  As you may recall, I have been trying since February to get this rather small job done and Valley Interiors came through for me and the end result is better than I ever expected.

 

You will come very highly recommended to anyone who asks me, "Do you know a good upholsterer?"

 

Thank you again for the professional attitude and the professional results.

 

 

Dear Valley Interiors,

 

Thank you so very much for helping us decorate our home.  It looks like new.  All the people you sent to help were quality people both in their work ethic and quality of work.

 

Thank you for D&D for our tile floors.  Thank you for our painted walls and woodwork.  Thank you for helping us pick this new carpet and for efficiently installing the carpet and base cove.

 

It all started with helping us pick drapes and watching as the guys hung them.  They are great drapes.

 

We appreciate the care you have taken to help this be a tiring but worthwhile experience.  We will definitely tell friends about your company.

 

 

Dear Valley Interiors,

 

I recently had 12 chairs re-covered at your studio.  They look fantastic and are even more comfortable than the original.  They are from Room and Board and the "leather" on the seats had cracked on all of them.  We all questioned whether it was truly leather.  Replacing all would have cost over $3,000.  By having them done at your studio it was under $1,000.

 

You were extremely professional to work with and followed through on every request.  You went far beyond what I would expect to be done.  You were patient through many visits to check fabric as I wanted to be sure it was what I wanted to do.  In addition you called after I had picked a fabric and offered another choice that had just come in the studio.  It was the one we selected as it was half as much.  I met your  upholsterer when I was in one day and he said he could duplicate the style exactly.  This attention to detail is what took this job to the next level.  The designers did not think it could be done. Your upholsterer saw it and was confident it would look great.  He could have taken the easy way and not offered but it shows how much he cares about his craftsmanship.  I have 2 bar stools that match and are in excellent shape but now I am bringing them in to be re-done.  I ordered extra fabric and one of your designers told me that your upholsterer had already created 2 additional seats as replacements.

 

At a recent family dinner, everyone agreed they looked perfect and were an improvement in the comfort department.  I am very happy with the service and the quality I received at Valley Interiors.  It is always important for an owner to hear how his employees perform as it is a true reflection on the business.

 

 

Dear Valley Interiors,

 

Summing up our feelings over the last four weeks of our bathroom remodel would go something like this.  Nancy and I went from uh-oh, when the rip out was done to oh no how is this going to look when the floor tiles were first laid to WOW look how all of this has come together!

 

The reason we selected Valley Interiors to handle the remodel is because of the work the company did for us several years ago.  We wanted not to be bothered with selecting and dealing with multiple contractors nor did we want to run all over choosing material.  We knew what to expect and were not disappointed.

 

As good as our experience was last time this go around was even better.  Why? Simply put  it was because of the work you personally did. To recap,  here are just some of the helpful items we appreciated:

 

* You visited with us to understand what we hoped to accomplish with the remodel.  You melded our goals with your creativity to design a bathroom we would be happy with  You respected our thoughts, did not try to force anything on us and provided unbiased pros and cons which allowed us to improve on our initial ideas.

 

* Based upon our first meeting you brought to our home a narrowed selection of tile within our color range along with granite, jetted tub information and so forth.  You did not inundate us with hundreds of choices and provided further advice regarding the materials we were looking at.  Your knowledge was much appreciated and this permitted us to make educated decisions.

 

* You sat down and drew a schematic of what the remodel would look like using various tile components and other material.  What you designed was obviously liked although our minds' eye vision of the completed project was more black and white than living color.  This is where our trust in you was so important.

 

* As the work proceeded you followed through visiting the work site, reassuring us amid the swarming dust all was going according to schedule and coordinating all the workers: plumbers, tillers, tub and granite folks so everyone's work came together like a jigsaw puzzle.  As in any work project there is going to be a bump along the road and when this happened you where there.

 

To say we are happy with the results of your design is absolutely correct.  You had great suggestions and an obvious decorator's eye putting it all together.  You were not reluctant to take on the challenges that came with the remodel, you handled every person with respect, courtesy and a firm hand when needed.

 

It's with much pleasure this note is written.  All too often people who do what you have done get only self satisfaction form a task well accomplished.  We want to express our gratitude to all you did. One might sum it all up with one word- professionalism, but there is more to it than this.  You put a personalized touch on the work.  You took our ideas and improved on them.  You earned our confidence and verbally held our hands as the work progressed.  There is an adage in sales regarding providing a customer a little more than what they expect.  No one could have asked for more than what you did. Thank you.

 

 

Dear Valley Interiors,

 

Thank you so very much! I called Beacon before I called Valley Interiors and they lied and said no one in the valley did repairs. Then I called you! You gave me all the facts and were open about the cost even.  I was thrilled to find someone so honest and so helpful.  Then your very polite pickup people picked up my sofa. You called the next day and gave us the breakdown.  That was on a Thursday and the following Monday you called and said you would bring it back on Tuesday!  That was so fast and you all did a perfect job!  Believe me everyone I know will here about this.  Thank you so much!

 

 

Valley Interiors,

 

I just wanted to let  you know that we were so very pleased with the outcome of the reupholstering of our leather couch!

 

You were a big help, regarding the design considerations, the options, and the pricing of the project.  The couch now looks great, and it is very comfortable with the "new" cushions.  We like the couch even more now, than when it was new.

 

We actually prefer the look now, without the pillow-top cushions.  The color is very close to that of the original leather, and the quality of the leather is excellent.  Even more impressive, is the quality & craftsmanship of the sewing on the upholstery too.

 

Sometime before the end of the year, I will be contacting you to discuss the reupholstering of our chair, with the remaining leather, as I believe with a little creativity, there will be enough leather left to do it as well.

 

Again thank you for your excellent service!

 

 

Valley Interiors

 

Thank you so much for the wonderful help you've given me at every level.....I love my carpet and tile!

 

Shelia Riddell

website designed by wag the dog media

® 2013 Valley Interiors Design Center